DELIVERY
As our monogramming service is handmade to order, please allow up to 3 working days for your order to be personalised, which then will be passed over to our delivery partners. We appreciate little things in life might get in the way of planning ahead, so if you need one of our products quicker than this, just contact us on info@blushrose.co.uk and we will do our best to accommodate all orders.
All of our orders are sent Signed For and come with a reference number which can be used to track your parcel. Please note, a signature upon delivery is required, if no one is home this will be sent to your local pick up point with details posted to you. Delivery costs vary depending on your location and the size and weight of each order.
SHIPPING COSTS:
UK - STANDARD:
Royal Mail 2nd Class Signed For (2-3 Working Days)
£2.99 - £3.99
(Depending on product, please add your product to basket for exact price)
UK 1ST CLASS:
Royal Mail 1st Class Signed For (1-2 Working Days)
£5.99
*Please note, 1st Class is from after the 3 working day processing time.
UK SPECIAL DELIVERY GUARANTEED:
Next Working Day
£8.99
*Please note, Special Delivery Guaranteed is from after the 3 working day processing time.
FREE UK STANDARD DELIVERY OVER £45.
We offer Free Standard 2nd Class Delivery on orders over £45. Discount is automatically applied at the checkout and is for UK only.
EUROPE:
International Tracked & Signed (7-10 Working Days)
£9.99
Buyers are responsible for any customs and import taxes that may apply. Blush Rose is not responsible for delays due to customs.
REST OF THE WORLD:
International Tracked & Signed (7-10 Working Days)
£12.99
Buyers are responsible for any customs and import taxes that may apply. Blush Rose is not responsible for delays due to customs.
Need to change your delivery address? If your order hasn’t yet been dispatched, please email us direct on info@blushrose.co.uk and we will do our best to accommodate the change.
PACKAGING
Each of our products are wrapped in gold dotted tissue paper.
Choose our luxury gift wrap option to receive your order in a beautifully packaged gift box, wrapped in a personalised Blush Rose ribbon. More details can be found here:
www.blushrose.co.uk/gift-boxes
As always, you can receive a complimentary gift note printed with your own message on. To include a gift note in your order, please enter your message at the checkout.
RETURNS
The beauty of personalisation is that once an item has been hand-monogrammed, it is created especially for you. This means that unless (in the unlikely event!) your product is damaged or faulty, we are unable to accept returns or exchanges. If you have a problem with your order please contact us on:
LEATHER CARE
As the products within our leather collection are made from Saffiano Leather, we have put together a care guide to ensure your products stay as good as new:
• Avoid scratching against any rough materials, this could damage or tear the leather
• Avoid any liquids or oils, especially around the initial area, this could result in the foil fading over time
• Don’t leave out in the sun - this could discolour the leather
CONTACT
Please contact info@blushrose.co.uk for any queries, we will respond as quickly as possible.